Le Top interviewed one of our favorite Facebook friends and top premier store retailers for this Friday’s “Store Spotlight” – Aberdeen’s. Boutique owner, Megan Needham, tells us about treating a customer right, funny quotes she has heard in her store and her favorite Le Top Fall collection.
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1. Where did the name Aberdeen’s come from?
Megan: The previous owner’s husband went to Aberdeen’s University!
2. You probably have seen hundreds of mommies and daddies come through your store and hear them speaking with their children – what is the funniest or sweetest thing you have heard come out of a child’s mouth recently?
Megan: I recently heard a child say, “Mommy, you have to keep an eye on me, I’m very curious.”
3. What is one special fact about your store that a typical customer wouldn’t know?
Megan: I have owned the store now for 3 years. I take pride that I am at the store every day and have no employees.
4. What sets you apart as a successful children’s store?
Megan: Customer service. I put in a lot of time at the store and have gotten to know my customers on a very personal level.
5. Are you a native? Describe the neighborhood your store is in.
Megan: I don’t live directly in Grand Haven, but I live just north, and would love to move to Grand Haven in the future. Aberdeen’s is located in a great little downtown area that is just a walk away from Lake Michigan.
6. What type of clothing did you wear growing up as kid?
Megan: I wore a mixture of dresses and casual clothing, and in the summer I practically lived in my bathing suit. (who doesn’t as a child, right?)
7. What tip would you give to a parent dressing a child?
Megan: Buying higher-priced quality clothing is worth it in the long run – it holds up better, so that it can be worn a lot more and passed down through many children.
8. Today, kid’s “live for” super heroes like Dora the Explorer or Buzz Light Year. Growing up I am sure you had some sort of child super hero – For example, Rainbow Bright, Batman, Spider Man, Scooby Doo, etc. Who was your hero and why?
Megan: I didn’t watch a lot of TV when I was a child, some movies… but I never really had a specific hero that I lived for. I did, however, have a grey cat stuffed animal that I wanted to be! 🙂
9. If you had one piece of advice for someone trying to break into children’s retail, what would it be?
Megan: Customer service! Be sure to treat your customer right, do whatever you can for them, get to know them and what they want!
10. What is your best or most memorable moment in your store?
Megan: When we first bought the store 3 years ago, we had very little time to find a location to move the store into. We had only two days to get the space that we rented ready before we moved in! It was a lot of hard work (phew!), but well worth it in the end!
11. What collection or piece from Le Top or Le Top Baby line do you love from the Fall/Holiday 2010 collection?
Megan: The Gentle Giraffes (boy and girl) collection!
Aberdeen’s Clothing for Children
207 Washington
Grand Haven, MI 49417
616.850.8820
http://www.aberdeenschildren.com/
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